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“Save All Answers” Does not Always Reflect all of the Saved Answers during an Assessment

Blackboard normally automatically saves your answer when you are taking an assessment in Blackboard. This is a helpful feature if you would like to stop taking an assessment and continue at a later time. Recently we discovered that if you answer a question and click on the “Save All Answers” button before Blackboard automatically saves the answers it will appear as if the answer is not saved when in reality it is.

SaveAll
Image I: The “Saving all Answers” button is located at the bottom of the Test in Blackboard. This button will  manually save all of the answers in your test.
Tests Save All
Image 2: The Question Completion Status Bar indicates that Question 11 is not saved even after pressing the “Save All Answers” button.

Steps to Replicate Issue

  1. Take a Test in Blackboard that is set to display all of the questions at once
  2. Answer your questions and click on the “Save All Answers” button before Blackboard Automatically marks the answer as “Saved”
  3. You will notice that Blackboard will store the answer but will not mark it as saved.

*If you leave the Test and resume at a later time your answer will still be saved.

WorkAround

I. Click the “Save Answer” button to the right of the question

II. Wait for Blackboard to Automatically save your answer before clicking the “Save All Answers” button

Updated on November 20, 2016

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