Canvas Course Request
Review the process to request a Canvas course and understand alternatives that may suit your needs.
The University of Miami provides multiple platforms beyond Canvas, to support student learning, engagement, and assessment. This resource explains when a Canvas manually created course is the right fit, how to request one, and what to use when Canvas is not the best option. Historically, Blackboard supported many “organization” needs (file sharing, communication, orientation, and training). Today, these needs are better supported by purpose-built tools - sometimes in combination.
Quick Links: When to Use Canvas | Submit a Request | Finding Best Tool For Your Use Case
Canvas manually created courses are intended for students only. These are structured, instructional, and facilitator-guided experiences that use modules, activities, grades or completion requirements. For‑credit and non-credit courses remain governed by Canelink and Registrar processes, including continuing education programs. All criteria must be met for Canvas to be the appropriate solution. If any of the criteria above are not met, Canvas may not be the best solution for your use case, but we have solutions for you!
✅ Use Canvas when all of the following criteria are true
With so many tools available, it can be difficult to know which platform best supports your goals. Each tool is designed for a specific purpose, and this guidance is intended to help you make that choice more easily. If your request does not meet the Canvas criteria above, it likely falls into one of the use cases below. Use the guidance below to select an alternative tool and find the appropriate “how‑to” steps for each workflow. If your use case is not covered here contact us for additional guidance. Required training: ULearn💡 Use alternative tools if your use case features below
Use Case
Recommended Tool
Student portfolios
Cane Commitment
Required faculty, staff, or student training
Collaborative, instructor-led: Microsoft Teams for Education
Knowledgebase: Microsoft Loop
Document library / file storage
SharePoint / Box / G-Drive
Mass announcements to a changing list
Listerv
Student engagement + events
Engage
Meetings, messaging, quick communications
Teams / Zoom
Video hosting and sharing
Kaltura
Student success initiatives
Navigate360
Collection of student applications or materials for program assignments
Student placement exams: Gradescope
Student applications: Explore IT resources
Learning and instruction targeted to external users
Collaborative, instructor-led: Microsoft Teams for Education
Knowledgebase: Microsoft Loop
Quiz / Survey Tools: Microsoft Forms / Qualtrics
e-Learning Authoring Tools (self-funded): Articulate / Adobe Captivate
Non-Credit Programs
Tool: Cane Commitment (Suitable) Use when: You need reflection‑based learning, evidence collection, or a co‑curricular portfolio. Target audience: Undergraduate students. Start here: Explore the guides. You can contact the team to request and customize activities. Tool: ULearn Use when: You need completion tracking and certificates with minimal instructor interaction. Target audience: Employees (faculty, staff, students) and approved non-employees. Start here: Explore the ULearn service page. Submit a request with purpose, audience, tracking needs, and launch date. Tool: Microsoft Teams for Education Use when: You need interactive, instructor-led training with discussions, file sharing, live sessions, and ongoing communication in a structured class or cohort environment. Target audience: Students, faculty, staff facilitating training, and external users. Start here: Explore Microsoft Teams education site, or use our quick start guide, and playlist on class teams. Tool: SharePoint / Box / G-Drive* Use when: You need to store, share, version, and co‑edit documents in a centralized location so they remain permanent team or program assets, independent of individuals who separate from the University. Target audience: University employees, students, and external users.*Please note, G-Drive is not a recommended solution for external users. Start here: Request a Box Departmental Account or engage with the file storage options, e.g., a Sharepoint Hub, or solutions on the Collaboration and Cloud Storage Solutions page. Tool: Listserv Use when: You need email announcements to a changing membership list. Target audience: All University employees. Start here: Access the Listserv service page and request form. Tool: Engage Use when: You support student organizations, promote events, and track engagement. Target audience: Students. Start here: Manage organizations page. You can contact the committee on student organizations. Tool: Teams / Zoom Use when: You need group messaging, meetings, or ongoing communications. Target audience: University employees, students, and external users. Start here: Explore the Microsoft Teams service page and Zoom service page. Tool: Kaltura Use when: You need to host upload, publish, embed, or share video content. Target audience: University employees, students, and external users. Start here: Kaltura video hosting / MediaSpace guide. Contact us for additional guidance. Tool: Navigate360 Use when: You support student success outreach, appointments, success plans and reporting. Target audience: Teaching faculty, professional staff who advise students, students. Start here: Navigate360 user support resources. Contact us for additional guidance. Tool: Gradescope Use when: You facilitate, and grade placement exams for students. Target audience: Faculty, instructional support, and students. Start here: Gradescope online assignment resources. Contact us for additional guidance. Tool: Microsoft Loop Use when: You need flexible, modular content for knowledge sharing, quick-start guides, or evolving training materials that can be collaboratively edited and embedded across Microsoft 365 tools. Target audience: Faculty, staff, and students collaborating on training and knowledge resources. Start here: Learn about Microsoft Loop. Tool: IT Resource Use when: You collect student or employee applications. Target audience: All University employees and students. Start here: Submit a general request to IT describing your use case. A resource will be reviewed and explored. Tool: Microsoft Forms / Qualtrics Use when: You need to create standalone tests, quizzes, and surveys. Target audience: University employees, students, and external users. Start here: Learn about Microsoft Forms and Qualtrics. Tool: Articulate / Adobe Captivate Use when: Your funded program needs to author e-Learning modules. Target audience: University employees, students, and external users. Start here: Request a quote for software. Use when: Your non-credit program needs University infrastructure. Target audience: External users. Start here: Contact the Division of Continuing and International Education.Recommended tools based on common use cases
🎓 Student co-curricular portfolios
✅ Required training (standardized)
🎯 Student/employee training (collaborative, instructor-led)
📁 Document library / file storage
📣 Mass announcements
🎉 Student engagement + events
💬 Meetings & messaging
🎥 Video hosting & sharing
🧭 Student success initiatives
📝 Student placement exams
🧩 Knowledge base
📄 Student applications
📊 Quiz / Survey Tools
💻 e-Learning Authoring Tools
🌐 Non-Credit Programs