Students using Mac devices to take exams through Respondus LockDown Browser should ensure their wireless settings are properly configured for a stable and secure connection on campus. Apple’s recent privacy updates may interfere with network access, particularly on CaneNet Wireless, which students commonly use at the University of Miami. This guide provides just-in-time steps to help you avoid connectivity issues before your exam.
What’s the Issue?
New Apple privacy settings—iCloud Private Relay, Limit IP Address Tracking, and Private Wi-Fi Address—can disrupt your ability to connect reliably to CaneNet Wireless. These features may prevent you from authenticating, staying connected, or launching Respondus properly.
Checklist: Do This Before Your Exam
Mac Devices: How to Turn Off Problematic Settings
iOS Devices: How to Adjust Network Settings
Making these changes ensures better stability when launching Respondus and helps avoid last-minute technical issues during exam time. If you continue to experience issues, contact the UMIT Service Desk for help.